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Before your arrival:

  • The lease + attachments – must be validated through your account on the reservation portal
  • A security deposit account must be paid before you arrive. We will use it to cover any damage or additional cleaning, if necessary, as ascertained during your check-out. 


  • It is obligatory to register with the Population Office on the following link as soon as possible. You must complete FORM B. This is a legal requirement for every new inhabitant of Switzerland. You must print and sign this form and send it to the Population Office of the "commune" you will be living in with a copy of your lease
  • To get your key, you have to login onto your account and click on the tab “Check-in” in order to select a timeslot with your house manager (according to availability) at least 5 days before you arrive. Arrivals and departures are not possible on weekends, public holidays, nor at night.

In all cases, please mention the name of your residence and your room number. In order to make your arrival easier, you can look at Google maps to find the best way to reach your new “home”.

We welcome you to Switzerland and to your new house or residence.

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