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IMPORTANT: A security deposit account MUST be opened before you arrive. We will use it to cover any damage or additional cleaning, if necessary, as ascertained during your check-out. 


The following documents must be returned to us, signed, before your arrival:

  • The lease + attachments – requested in booking confirmation
  • the questionnaire for the BCV bank and the "US Person" form
  • It is obligatory to register with the Population Office on the following link as soon as possible. You must complete FORM B. This is a legal requirement for every new inhabitant of Switzerland. You must print and sign this form and send it to the Population Office of the "commune" you will be living in with a copy of your lease

To get your key, you have to make an appointment with the house manager. See phone number on House Manager page at least 5 days before you arrive. Arrivals and departures are not possible at weekends, on public holidays, nor at night.

N.B. the Monday before the winter semester starts is a public holiday in the Canton of Vaud. No staff are on duty and all shops and banks are closed.

Please remember the name of your residence and your room number. In order to make your arrival easier, you can look at Google maps to find the better way to reach your new “home”.

We welcome you to Switzerland and to your new house or residence.

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